Refund Policy

Last updated: September 3, 2026

This Refund Policy sets out the terms on which FridgIt: Waste Less, Taste More provides refunds for FridgIt subscriptions. It applies to all purchases processed by our payment provider and Merchant of Record, Paddle.com Market Limited ("Paddle").

1. Refund period

Customers may request a full refund of a subscription payment within 14 days of the order date. Requests submitted within this period are granted without further conditions.

Requests received after the 14-day period may still be considered at our discretion, or where a refund is required by applicable consumer protection law.

2. Free trial

New subscriptions include a 3-day free trial. No charge is made during the trial period. If the subscription is cancelled before the trial ends, no payment will be taken and no refund is required.

3. How to request a refund

Approved refunds are issued to the original payment method. Funds are typically received within 5–10 business days, subject to your bank or card issuer.

4. Cancellation

Subscriptions may be cancelled at any time from the Settings page in FridgIt or through Paddle. Cancellation stops all future renewals. Access to paid features continues until the end of the billing period already paid for; partial periods are not refunded except as described in section 1.

5. Additional terms

Purchases are also subject to Paddle's Refund Policy and Paddle's Buyer Terms. Where this policy is more generous to the customer, this policy applies.